Australian Standard Shipping
Enjoy FREE standard shipping for orders over $150.00. For orders under $150.00, there's a flat rate standard shipping fee of $10.00.
Standard shipping typically takes 2 to 5 business days, varying by location.
Please note that delivery to WA, NT, TAS, and rural suburbs might require 7-10 business days.
Australian Express Shipping
For swift delivery and prioritised handling, choose EXPRESS shipping for $25.00.
Expect your order within 1 to 4 business days. Additionally, enjoy the convenience of priority processing, including express monogramming and shipment within 24 hours.
Please be aware that all domestic orders are dispatched through Australia Post and DHL, both offering comprehensive tracking.
You may return your online purchase, provided it's in its original, unworn condition, within 7 days from receipt of goods. Please note that this excludes gift cards, e-gift cards, special offers, final sale items, and personalised items.
Hampers, bodysuits, made to order robes, lingerie including bras and knickers are also exempt from return. Items that have been previously exchanged will be eligible for store credit.
How to process your return?
We understand that there are times you need to return an item. Please complete and submit the above form and our customer service team will reach out to provide a RA number.
You will be able to choose an exchange if you wish to change size or a full refund (the return shipping label will cost you a flat fee of $9.60) or a store credit to place an order in the future.The total amount refunded or credited will be minus original shipping charges.
Slippers - Qualify for a refund or store credit if unworn and sole undamaged. Personalised slippers do not qualify for a refund or store credit.
Hampers - Please note Homebodii does not accept refunds on hampers. For clothing items, Homebodii can offer store credit or exchange should the item not fit, as long as it hasn't been personalised. Personalised goods are not available for exchange or refund
In-store purchases - Homebodii stores do not offer refunds for change of mind purchases. Our in store returns policy is 7 days, whereby we will exchange or issue a store credit upon presentation of a receipt. Garments must be unworn, not personalised and in their original condition, with tags attached. Slippers must be unworn and in their original packaging. We will not accept slippers with sole markings or scratches.
Store credits - Valid for 12 months from date of issue. We do not offer exchanges or refunds on sale merchandise unless deemed faulty by our team or required by law. We kindly ask you to consider this before committing to a purchase. All purchases on lingerie and jewelery are final. Due to hygiene reasons, we will not accept returns for jewellery unless deemed faulty by our team.
Flat rate express international shipping via UPS/DHL is available for $25.00 on all orders.
Orders are processed daily, and international shipping typically takes 3 to 5 business days, contingent on your country.
Please note that taxes and duties are the responsibility of the customer.
We want you to be completely satisfied with your purchase from our online store. If you are not satisfied, we offer store credit for returns made within 7 days of receipt of goods.
To be eligible for store credit, the item must be unused, in its original packaging, and in the same condition as when you received it. However, some items such as personalized, customized products, and lingerie may not be eligible for return.
If you wish to initiate a return, please contact our customer service team within 7 days of receiving your order. We will provide you with instructions on how to return the item, and once we receive and inspect it, we will issue store credit.
Please note that there is a $25.00 flat fee for the DHL return label that will be deducted from your order once received.